Terms and Conditions



This document defines the terms and conditions of our working relationship. Unless otherwise agreed to in writing by both the parties, the terms of this Agreement will commence on receipt of deposit.

All services that ITC NATIONAL may be contracted to produce or provide for our clients (referred to as CLIENT) will be subject to the following:

Our Commitment to you

i) We respect our CLIENT’s confidentiality (Item 7).

ii) If the CLIENT determines that the website does not comply with the project components agreed to in the proposal, ITC NATIONAL agrees to carry out any necessary and reasonable modifications without extra charge (Item 19 & 20).

iii) If the CLIENT is not happy with our service, the CLIENT is free to move their domain name, website and data in its entirety to another service provider once costs are paid (Item 21.1).


As used herein and throughout this Agreement: “Agreement” means the entire content of this Basic Terms and Conditions document, the Proposal document(s), together with any other Supplements designated in proposal, together with any exhibits, schedules or attachments hereto.

“Content” means all materials, information, photography, writings and other creative content. “Copyrights” means the property rights in original works of authorship, expressed in a tangible medium of expression, as defined and enforceable under Australian and International Copyright Law.

“Deliverables” means the services and work product specified in the Proposal to be delivered by ITC NATIONAL to the Client, in the form and media specified in the Proposal.

“Services” means all services and the work product to be provided to Client by ITC NATIONAL as described and otherwise further defined in the Proposal.

“Trademarks” means trade names, words, symbols, designs, logos or other devices or designs used in the Final Deliverables.

“Open Source Software” means computer software that is available in source code form for which the source code and certain other rights normally reserved for copyright holders are provided under a software license that permits users to study, change, and improve the software.

“Ongoing Management” means the ongoing work to keep the website functioning and secure. This includes, but is not limited to: data management, backups, maintenance, upgrades and software patches.